Thursday, March 11, 2010

Bissel vs Kirby

Shhhhh! don't tell Greg but, a couple nights ago, about 5, there was a knock on the door. I go, I look, I sigh, I open.
Hello Ma'am I'm with Kirby, are you familiar with our product?!
Yes.
What do you know about us?
Well, your a vacuum/carpet cleaner company.
Yes! I am going around trying to get in 1 more appointment for the night. Do you have a room that could use a carpet cleaning?!
Yes, but I'm not comfortable allowing people I don't know into my home.
*All of this has happened before. The conversation (almost word for word) I've had before. This is usually the point at which they smile and say "I totally understand, Thank you for your time and have a good evening" But not this sly guy!*
Well we have a woman if that would be better. . .
Yes it would be better but
GREAT! I'll go get her and the stuff and be back in 20 mins!
*and off he runs*
I sigh, decide i should get some dishes done and the table and chairs moved out of the dining room, cuz after all, how long could it take? Really! at 530 (About the time he should be back) I decide to start making some dinner for the chillins. at 630 (and he's still not back) I decide that now it's to late and I start moving the table back and what do ya know, *knock knock*. OK FINE!
I'm sorry we're so late, it's been a crazy night.
C'mon in.
This is Angela and she's new. She will be doing your demonstration tonight.
Ok.
*At this point. Mr. Kirby salesman leaves poor, new, shy, terrified Angela all alone. So Angela starts setting up at the speed of a Turtle taking a nap, and at about 7 starts reading off her paper her demonstration. Now if you've never had a Kirby Demonstration, it is ridiculous! If you have, feel free to laugh. She vacuums my dining room one 3 ft strip at a time. put the filter in, vacuum, stop, show me filter, insert new filter, vacuum, repeat! At 730 she finally finishes vacuuming my dining room. In the mean time the boys have been eating their dinner in the kitchen. 730 and we go to the high traffic area of the house and do a vacuum for 2 mins with my vacuum, the she vacuums for 2 mins with my vacuum and then vacuums with her Kirby to show me all the sand and grit that was left. She then pours baking soda (MY baking soda) into my carpet and vacuums it with mine, and then what was "left" with the Kirby (I am proud to say that it wasn't a whole lot) at 8 (YES 8!!!) she asked if there was access to a mattress, at which point I asked her how much longer is this going to take? She looks over her paper and says, "probably a couple hours" (A COUPLE HOURS?! ARE YOU KIDDING ME?!)
I sigh, because I hate being rude, and say..."I have to get my kids to bed. Can we please stop here?"
Yah, I just have to pack everything up and call my manager.
That's fine. Take your time. I'm so sorry. I should have asked how long it would take before I agreed to this. I feel terrible. I just really need to get the kids to bed and clean up before my hubby gets home.
*So I take the boys to their room to put on their pajamas and help them pick up their toys, coming back out occasionally to check on the packing up progress. when I come back out she calls her manager and says
I've been asked to leave . . . . . She has asked me to leave . . . . . . . She has ASKED me to leave . . . . . She has to put her kids to bed . . . . ok.
*I feel terrible! but it's true. I did ask her to leave so I'm not going to let it get to me. I start asking her how long she's been doing this and she tells me 2 weeks. and the only reason she got into it is because she was told there would be no door to door selling. This is only her 2nd demonstration and she does not like doing it. I told her she was doing a really good job and how I would not be able to go door to door doing this. When she has it all packed up (it's 830 by this time) I ask her if I can help her carry stuff out to her car and she says she'll just call her manager. She gets on the phone again. "Can you come help me carry this stuff out? . . . . Well it's really heavy . . . . . Not all in one trip! . . . . can you please just come help me?!" 5 seconds later there's a knock. (Her manager was outside in a van this whole time?! UN-believable) I open the door (it's not the same guy that dropped her off . . .oh-kay. . .) and he says "is the cleaning lady here?" (The cleaning lady?! Wow!) Yes! Angela is right here!
I apologize again about the inconvenience and explain that I have to put the kids to bed but she was doing really good job for how new she is.
He gives me this really sarcastic, yah-right, kind of smile and says. I totally understand. Thank for your time and have a good night.
At 845 I ran to the boys room, turned off the light, put their toys away while singing them a couple songs as they lay in bed. Had prayer, and kissed them good night.
Moral of the story. Not only would I NEVER pay $2,995 for a vacuum, I will NEVER EVER Allow anyone into my home who is trying to sell me a Kirby Vacuum all because of the length of the demonstration and that one Rude, sarcastic smiling manager! No Good Kirby! No Good!

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